At Taleries, we strive to provide memorable hospitality and tourism experiences. However, we understand that plans can change. This Cancellation and Refund Policy outlines the terms and conditions for cancellations and refunds.
1. Cancellation Policy
- Cancellations Made 7 Days or More Before the Booking Date:
- Customers are eligible for a 30% refund of the total booking amount.
- Cancellations Made Less Than 7 Days Before the Booking Date:
- No refunds will be issued for cancellations made within this period.
- No-Show:
- Failure to arrive on the scheduled booking date will be treated as a no-show, and no refunds will be provided.
2. How to Request a Cancellation
To cancel a booking, please contact us via:
- Email: taleriesofficial@gmail.com
- Phone: 8453693852
Please include your booking reference number and the name used for the reservation.
3. Refund Process
- Approved refunds will be processed within 10-15 business days after the cancellation request is approved.
- Refunds will be credited to the original payment method used during the booking.
- Bank processing times may vary and are beyond our control.
4. Important Notes
- The refund percentage and eligibility are strictly based on the time of cancellation as mentioned above.
- Taleries reserves the right to refuse refund requests that do not comply with this policy.
For any questions or concerns regarding this policy, please contact us:
Taleries
Email: taleriesofficial@gmail.com
Phone: 8453693852
Address: Jakai Barabam Ban Gaon, Dibrugarh, Assam, India
We appreciate your understanding and cooperation.
